If you're not completely satisfied, here are the details for our return policy:

Eligibility for Returns: Returns are accepted within 30 days of receiving your journal. The journal must be unused and in its original condition.

Non-Refundable Items: Shipping costs are non-refundable.

Return Process:

Email jenleehirst@gmail.com with your order number to initiate a return.

Once approved, mail your journal to:
Jen Hirst / Lighthouse Sobriety
PO Box 10
Thief River Falls, MN 56701

Include your receipt or proof of purchase in the return package.

Refunds: Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed back to your original payment method within 5-10 business days.

Damaged Items: If your journal arrives damaged, please email us at jenleehirst@gmail.com with photos of the damage, and we’ll work to make it right.

By purchasing the Lighthouse Sobriety Journal, you agree to the following terms and conditions. Please read carefully.

1. General Information
Lighthouse Sobriety provides the Lighthouse Sobriety Journal to assist individuals on their sobriety journey or any personal growth goal. The journal is for personal use only, and you agree not to distribute, resell, or use the content in any unauthorized manner.

2. Product Availability
The Lighthouse Sobriety Journal is available for purchase in the United States only. Availability is subject to change based on stock levels. If the journal is unavailable, customers will be notified, and any orders will be refunded.

3. Payment and Pricing
All prices are listed in USD. Payments are processed at the time of purchase via the accepted payment methods on our website. Prices may change without prior notice. Any discounts or promotions will be clearly stated on the website.

4. Shipping and Delivery
Orders are processed and shipped within 5-10 business days. We strive to get your journal to you as quickly as possible, but shipping times may vary depending on your location. Please allow extra time for delivery during holidays. We currently only ship within the United States.

5. Return Policy
We accept returns within 30 days of receiving your journal. The product must be unused and in its original condition. To initiate a return, please email jenleehirst@gmail.com. Refunds will be processed after we have inspected the returned product. Shipping costs are non-refundable.

6. Damaged Items
If your journal arrives damaged, please email us immediately at jenleehirst@gmail.com with photos of the damage. We will work with you to resolve the issue.

7. Limitation of Liability
Lighthouse Sobriety is not responsible for any direct or indirect damages that may occur from using the journal, including but not limited to personal injury or loss of data. By purchasing the journal, you agree to hold Lighthouse Sobriety harmless from any liability.

8. Modifications
Lighthouse Sobriety reserves the right to modify these terms at any time. Any changes will be posted on this page, and the updated version will take effect immediately.

9. Contact Us
If you have any questions about our Terms of Service, please contact us at jenleehirst@gmail.com.

Program Refund and Cancellation Policy

Your satisfaction is our priority. We aim to ensure you have a fulfilling and supportive coaching experience. Please review our refund and cancellation terms below:

Refunds

Due to the nature of coaching services, refunds are limited as follows:

• Within 7 Days: If you cancel within 7 days of purchase, you are eligible for a 100% refund.

• Within 30 Days: If you cancel within 30 days of purchase, you are eligible for a 50% refund.

Cancellations

If you choose to withdraw from the program for any reason after 30 days, no refunds will be provided. However, you will remain responsible for any unpaid balance of the program fee.

Unsatisfied with Your Experience?

If you are unsatisfied with your coaching experience, please contact us directly. We will work together to address your concerns, identify any issues, and ensure your needs are met.